We offer a range of shipping options to accommodate your needs. During checkout, you can select your preferred shipping method. Please note that delivery times may vary depending on your location and the shipping option you choose.



Orders are typically processed within 1-3 business days after they are placed, excluding weekends and holidays. All orders placed on the website are shipped from our shop, depending on availability.
Please Contact us to receive the fastest and best option.


Estimated arrival time from shipment day:

American destinations: 10-15 business days
European destinations: 3-10 business days
European destinations - standard shipping : 10-40 business days
Australia/New Zealand: 14-40 business days

Rest of the world: 10-40 business days
Add 1-5 days for remote destinations


* Due to the lack of transportation to many countries, we are unable to ship to certain international destinations. If you are unsure if your country might be affected, please Contact us.

We do our best to meet these shipping estimates, but we cannot guarantee them. Actual delivery time will depend on the shipping method you choose, any holidays, weather, unforeseeable events, and your local customs office.

All purchases are sent by registered airmail with a tracking number.

Once your order is dispatched you will receive a confirmation and the tracking details to the email address you provided. If you do not receive a confirmation email within 3 working days of placing your order, please contact us at or click 'Contact Us'.


If your delivery date has passed, please let us know using the 'Contact Us' section. We’ll be happy to assist you in locating your order.

Where applicable, the shipping costs are added at checkout and do not include customs fees or taxes.

Express shipping

If you chose Express shipping option at checkout, please add your phone number along with your address.



Your order may be subject to customs fees or taxes, which are levied once a shipment reaches your particular country.

Planeta is not responsible for any customs and taxes applied to your package by your local authorities. You will be responsible for paying these additional charges for customs clearance. We must declare all items at their full price and cannot change this amount to lower customs fees.

The amount payable depends on the country to which the order was shipped. Please contact your customs office for a specific amount and percentage breakdown.


Further questions about your order? 
Please read our Contact Us if you have any problems with your order.